Welcome to my mini “Behind the Scenes” series on choosing a mobile RV repair technician! As a practicing RV tech myself, I hope this series educates and empowers you. Feel free to leave a comment sharing what you’ve learned with other RV owners. And on behalf of all independent techs, thank you for supporting us! To read other articles in this series, click here.

This is a risky article to write. I don’t want to come across as entitled, presumptive, defensive, or high-falutin’. I don’t aspire to be any of those things. To be honest, the title is a little tongue-in-cheek.

The purpose of this article is to help empower customers, not to seek empathy. The more you, the customer, understand about the business side of the industry, the “better” of a customer you can be. And since the best customers get the best service, I hope this information will help you get better, faster, and more reliable service.